E-Administration as a Strategic Approach to Performance Enhancement and the Modernization of Public Services in the Era of Digital Transformation

Abstract

Many countries around the world, particularly developing ones, suffer from structural imbalances within their institutional frameworks as a result of adopting the classical bureaucratic model in managing public service institutions. This situation necessitates the search for new mechanisms capable of ensuring institutional integration and efficiency. Accordingly, this study aims to examine the linkage between the objectives of digital transformation namely enhancing transparency and combating administrative corruption within public service bodies and state institutions and the adoption of the e-government model. Such a model contributes to improving the performance of public service institutions, clarifying the role and functions of the state, and strengthening its relationship with society. Ultimately, this enhances transparency in public administration and supports the fulfillment of the requirements for building a state based on strong and effective institutions.