Happiness Management and its Relationship with the Performance of Workers in SMEs in Arequipa

Abstract

The evolution of the nature of work and its effects on people has led some to consider how the happiness management approach can boost corporate well-being and, by extension, employee performance in both the social and professional spheres. The objective is to analyze the relationships between the variable's happiness management and performance of workers in SMEs in Arequipa. The study was conducted under the methodology of quantitative, cross-sectional, explanatory approach, with correlations - causal, using structural equation modeling (SEM), to determine the relationship of individual responsibility between the variables, with a sample of 353 employees of SMEs in Arequipa, using the questionnaire as an instrument, to collect data and determine the relationship that the research variables have. The findings show that happiness management has a significant causal relationship with employee performance (r=0.925), and the constructs; individual responsibility (r=0.862), job satisfaction (r=0.900) and organizational commitment (r=0.896), with a discrepancy (CMIN/Gl) of 2.522 and a quadratic error (RMSEA) of 0.071, which makes the confirmatory model relevant. It is concluded that happiness management, individual responsibility, job satisfaction and organizational commitment have a statistically significant relationship with the performance of workers in SMEs in Arequipa.